Privacy Policy
Nuziel AI
Effective Date: 8 April 2026
COMPANY DETAILS
Legal Name: Jessica Anne International Limited
Company Number: 6944575
NZBN: 9429046922168
Trading As: Nuziel AI
Website: nuziel.com
Email: [email protected]
1. OUR COMMITMENT TO YOUR PRIVACY
Jessica Anne International Limited trading as Nuziel AI ("we", "us", "our", "Nuziel AI") is committed to protecting the privacy of individuals we interact with. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in accordance with the Privacy Act 2020 (NZ) and its thirteen Information Privacy Principles ("IPPs").
This policy applies to all personal information collected through our website (nuziel.com), our services, client engagements, and any other interactions with Nuziel AI.
By using our Services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.
2. WHO WE ARE
Nuziel AI is a New Zealand-based B2B artificial intelligence automation and revenue recovery agency. We help New Zealand businesses generate leads, reactivate dormant customers, and streamline operations through AI-powered systems, automated workflows, and digital communication tools.
We are the data controller for personal information collected through our own website and business operations. Where we collect and process personal information on behalf of our clients (as part of delivering client services), we act as a data processor and our clients are the data controllers.
3. WHAT PERSONAL INFORMATION WE COLLECT
3.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us, including:
• Full name and job title
• Business name and role
• Email address
• Phone number (including mobile numbers for SMS communications)
• Physical and postal address
• Information submitted through contact forms, booking pages, or enquiry forms
• Information shared during discovery calls, consultations, or onboarding
3.2 Information Collected Automatically
When you visit our website, we may automatically collect:
• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our website
• Referring website or source
• Cookie and tracking data (see Section 9)
3.3 Information From Third Parties
We may receive personal information about you from third parties including:
• Client-provided contact lists (where we process data on behalf of a client)
• Lead generation platforms and business directories
• Referral partners
• Publicly available business information sources
4. HOW WE USE YOUR PERSONAL INFORMATION
We collect and use personal information only for lawful purposes directly related to our business activities. Specifically, we use personal information to:
• Deliver, manage, and improve our Services
• Communicate with you about your account, enquiries, or project delivery
• Send transactional communications including invoices, onboarding materials, and service updates
• Send commercial electronic messages (email and SMS) where you have consented, in compliance with the Unsolicited Electronic Messages Act 2007 (NZ)
• Conduct automated outreach campaigns on behalf of clients, where end-customer consent has been obtained by the client
• Process payments and manage billing
• Meet our legal, regulatory, and contractual obligations
• Analyse website usage and improve our online presence
• Maintain records required by New Zealand law
We will not use your personal information for any purpose that is unrelated to why it was collected without first obtaining your consent.
5. LEGAL BASIS FOR PROCESSING
Under the Privacy Act 2020 (NZ), we collect and use personal information where:
• It is necessary for the performance of a contract with you or to take steps at your request before entering a contract
• You have given your consent
• We have a legitimate interest in doing so and that interest is not overridden by your privacy rights
• We are required to do so by law
6. DISCLOSURE OF PERSONAL INFORMATION
6.1 Who We Share Information With
We do not sell your personal information. We may share personal information with:
• Third-party service providers who assist us in delivering our Services (e.g. cloud platforms, communication tools, analytics providers), under confidentiality obligations
• Our clients, where we have collected information on their behalf
• Professional advisors including lawyers and accountants, under confidentiality obligations
• Government agencies or regulatory bodies where required or authorised by law
• Successors in the event of a business sale or merger, subject to equivalent privacy protections
6.2 No Sale of Personal Information
Nuziel AI does not sell, rent, or trade personal information to third parties for their own marketing or commercial purposes.
6.3 Client Data Processing
Where Nuziel AI processes personal information on behalf of a client (for example, running an automated outreach campaign using a client's contact database), we do so strictly in accordance with the client's instructions and our data processing obligations. Clients are responsible for ensuring they have obtained all necessary consents from their own contacts prior to providing that data to Nuziel AI.
7. OVERSEAS TRANSFER OF PERSONAL INFORMATION
Some of the third-party platforms and tools we use to deliver our Services may store or process personal information on servers located overseas, including in the United States and Australia. We take reasonable steps to ensure that any overseas recipients of personal information are required to protect that information to a standard comparable to the Privacy Act 2020 (NZ).
By using our Services, you acknowledge that your personal information may be transferred to and stored in countries outside New Zealand. Where such transfers occur, we apply appropriate safeguards.
8. DATA RETENTION
We retain personal information only for as long as is necessary for the purposes for which it was collected, or as required by law. Our general retention periods are:
• Client and contact records: retained for the duration of the business relationship plus seven (7) years for legal and tax compliance purposes
• Website analytics data: retained for up to twenty-four (24) months
• Marketing consent records: retained for the duration of the consent and for a reasonable period following withdrawal to demonstrate compliance
• Enquiry and contact form submissions: retained for up to two (2) years unless an ongoing business relationship is established
When personal information is no longer required, we take reasonable steps to destroy or de-identify it securely.
9. COOKIES AND WEBSITE TRACKING
Our website (nuziel.com) uses cookies and similar tracking technologies to improve user experience and analyse website performance. Cookies are small text files stored on your device when you visit our website.
9.1 Types of Cookies We Use
• Essential cookies: necessary for the website to function correctly
• Analytics cookies: help us understand how visitors interact with our website (e.g. pages visited, time on site)
• Marketing cookies: used to track the effectiveness of our campaigns where applicable
9.2 Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Where required by law, we will seek your consent before placing non-essential cookies on your device.
10. SECURITY OF PERSONAL INFORMATION
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect personal information against:
• Unauthorised access, use, or disclosure
• Accidental loss, destruction, or damage
• Unlawful processing
Security measures include access controls, encrypted data transmission (SSL/TLS), and regular review of our data handling practices. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to notifying affected individuals and the Privacy Commissioner in the event of a notifiable privacy breach, in accordance with the Privacy Act 2020.
11. YOUR RIGHTS UNDER THE PRIVACY ACT 2020
11.1 Right of Access
You may request access to personal information we hold about you. We will respond to access requests within twenty (20) working days. We may charge a reasonable fee for providing access in certain circumstances.
11.2 Right of Correction
If you believe that personal information we hold about you is inaccurate, incomplete, or out of date, you may request that we correct it. We will respond to correction requests within twenty (20) working days.
11.3 Right to Make a Complaint
If you believe we have breached the Privacy Act 2020 or this Privacy Policy, you may:
• Contact us directly at [email protected] to raise your concern
• Lodge a complaint with the Office of the Privacy Commissioner at privacy.org.nz or by calling 0800 803 909
We take all privacy complaints seriously and will acknowledge your complaint within two (2) working days and aim to resolve it within ten (10) working days.
12. ELECTRONIC COMMUNICATIONS AND CONSENT
All commercial electronic messages (email and SMS) sent by Nuziel AI comply with the Unsolicited Electronic Messages Act 2007 (NZ). We will only send commercial messages where we have your express or inferred consent. Every commercial message will include an unsubscribe option that we will action within five (5) working days.
To opt out of marketing communications at any time:
• Email [email protected] with the subject line "Unsubscribe"
• Use the unsubscribe link in any email
• Reply STOP to any SMS
13. CHILDREN'S PRIVACY
Our Services are directed at businesses and business professionals. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected] and we will take steps to delete it.
14. THIRD-PARTY WEBSITES AND LINKS
Our website may contain links to third-party websites. This Privacy Policy applies only to Nuziel AI's own website and services. We are not responsible for the privacy practices of any third-party websites and encourage you to review the privacy policies of any external sites you visit.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting an updated policy on our website with a revised effective date and, where appropriate, by email notification.
Your continued use of our Services after the effective date of any updated policy constitutes your acceptance of the changes.
16. CONTACT US
For any privacy-related enquiries, access requests, correction requests, or complaints, please contact:
Privacy Officer
Jessica Anne International Limited
Trading as: Nuziel AI
Company Number: 6944575 | NZBN: 9429046922168
Email: [email protected]
Web: nuziel.com
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Office of the Privacy Commissioner (NZ)
Website: privacy.org.nz
Phone: 0800 803 909
This Privacy Policy was last reviewed and updated on 8 April 2026.
Note: This Privacy Policy has been prepared for general use. We recommend obtaining independent legal advice to ensure it is appropriate for your specific business circumstances.
